Challenge
Expending their chain with one more giant hotel, the client turned to Intellectsoft for a universal smart room app — their first experience in outsourcing software development. The client tasked us with creating a solution that would allow the guests to control a wide range of amenities in their suite, order hotel services, and give them all the information related to their stay. The app’s user experience needed to extend the chain’s unrivalled hotel experience to mobile.
Solution
Working in close collaboration with the client on and off site, we developed a single Android app with pre-set designs for each suite type. In a fluid, eye-pleasing, and uncluttered design, the guests can control air conditioning, light, windows, media centers and TV. They can browse the menus from the resort’s many restaurants, and the in-room dining menu. Other features include ordering guest services, in-app chat with stuff, notifications. The app’s functionality extends further to providing information about the resort, flight schedules, and more.
Impact
The app successfully extended the chain’s unmatched hotel experience to mobile, making the guests’ stay even more comfortable and enjoyable.
